So, someone left you a testimonial! That’s great news. But you may be wondering why it isn’t showing on your website yet. By default, BoldTrail keeps new testimonials hidden until you review and approve them.
Step 1: Access the Right Settings
To begin, log in to your BoldTrail account and navigate to the Web & IDX tab. Next:
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Select the Site Content section from the left-hand menu.
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Scroll down until you see your list of current testimonials.
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Locate the new testimonial that hasn’t been approved yet.
Step 2: Review and Approve the Testimonial
Once you’ve found the testimonial, read through it carefully to ensure it aligns with your brand and tone. Then:
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Toggle the Review On button to publish it.
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Add a star rating if you wish.
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Confirm your changes before moving on.
Step 3: Edit or Remove Testimonials if Needed
You can make small edits, correct typos, or remove testimonials that don’t fit your site.
From the same screen:
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Click Edit to update wording or fix errors.
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Select Delete to remove any testimonial completely.
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Save your updates to ensure your site reflects the changes.
For more information on BoldTrail Testimonials, click HERE.
If you need additional assistance, please do not hesitate to reach out to us at service@phre.ca.